I didn’t know.
No one told me.
A perfect trifecta of excuses of why things didn’t get done. Please don’t use these three excuses. Be creative and find another one, anything other than these three excuses. I wasn’t aware this required immediate attention is better than I did not know. It’s not that you didn’t know is the problem, it’s that you didn’t know but you should know is the problem. Most people, and it’s especially true for people who are less than enthusiastic about their jobs is to only know what they need to know to get through the day, nothing more nothing less. They don’t keep themselves in the loop as to the big picture of the their work and so when something comes up that needs tending to, it’s not done.
The I forgot is totally legitimate except that it doesn’t sound good when you say it. There’s no other way to put it. If you forgot something, instead of saying you forgot, just go take care of it and make sure it’s done right. Its ok to forget once in awhile but not always.
No one told me is on par with not paying attention to your work duties. People cannot possibly tell you everything you need to know and do, you have to figure that out on your own sometimes. If it’s in your purview to know then you should know. There is nothing worse than someone returning your question with a blank stare when it’s something they should know. Owners of small companies instinctively expect their employees to be in the loop about almost everything. Small company means offices are in small quarters and most work agenda are usually known to everyone. At any given time, owners of small businesses may need someone to step in and handle a situation if the person in charge isn’t available and when that comes, its best to avail yourself to the owner. Its also a good way to show what an asset you are to the company, to show that you are flexible, fluid and can get things done quickly and you can’t do that if you aren’t in the loop or choose to not be in the loop.
This is a taller order and it requires someone that’s been with the company a while who is aware of the all the different things going on with the company. This is a sure way to tell if an employee is a punch in and punch out type who isn’t really invested in the company. Smaller companies tend to value the skills and the resources of their employees more than large corporations because employees are not as expendable in small companies, they need every pair of hands and more. So, it’s very easy to let yourself stand out in a small company if you are willing to try. And a good place to start is to be clued in to everything and so when your assistance is needed you are ready for it.